Refunds & Cancellation

Who you are buying from

Kaada Nordic MarTech, org. no. 936 289 835, Ytre Eiganesveien 13, 4022 Stavanger, Norway. Kaada Nordic MarTech is not registered for VAT/MVA today. Prices are shown excl. VAT/MVA — none is added while we are not registered.

Automatic renewal

Every plan renews automatically until you cancel: monthly plans every month, quarterly plans every three months, annual plans every year. You receive a receipt for each charge.

How to cancel

Cancel yourself at any time on the billing page — enter the email you paid with and cancel in the secure billing portal. No phone call, no retention script. Cancellation takes effect at the end of the period you have already paid for, and you keep the deliverables for that period.

Refunds

• Before work starts: full refund if you cancel before we begin drafting your article for that period.
• After publication: published articles cannot be un-published, so completed months are non-refundable.
• If we cannot publish: if no article is published in a paid period for reasons on our side, you choose a free carry-over to the next period or a refund of that period.
• Prepaid quarterly and annual plans: unused, unstarted months are refunded pro rata on request.

Business customers only

Business customers only. MSN Spotlight is sold to businesses, and every buyer confirms at checkout that they are buying for a business. Consumer distance-selling withdrawal rules therefore do not apply; the refund terms above apply instead.

Questions

Email contact@nordicmartech.com and we will respond within two working days.